Privacy Policy

1. Who We Are

I Got Shoes is a registered charity (No. 1160896) and company limited by guarantee (No. 09154537), operating under the umbrella of Restoring Community. Our registered address is 108 Woodman Road, Warley, Brentwood, CM14 5AZ. We are registered with the Information Commissioner's Office and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We collect the following types of personal data:

• Identity data: name, date of birth
• Contact data: email address, postal address, telephone number
• Financial data: bank account details, payment card details (processed securely by our payment provider)
• Transaction data: details of donations, lottery purchases, and other transactions
• Technical data: IP address, browser type, device information, cookies
• Communication data: your correspondence with us, feedback, and preferences

3. How We Use Your Data

We use your personal data for the following purposes:

• To process donations and Gift Aid claims
• To administer the charity lottery, including ticket sales, draws, and prize distribution
• To verify your identity and age for lottery participation
• To communicate with you about your donations, lottery entries, and our work
• To send you marketing communications (with your consent)
• To comply with legal and regulatory obligations
• To improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: to fulfil our obligations when you purchase lottery tickets or make donations
• Legal obligation: to comply with gambling regulations, tax laws, and charity law
• Legitimate interests: to operate and improve our charity activities
• Consent: for marketing communications and non-essential cookies

5. Data Sharing

We may share your personal data with:

• Our payment processors for secure transaction handling
• Our lottery management provider who administers draws
• HMRC for Gift Aid claims
• Regulatory bodies as required by law (e.g., Charity Commission, licensing authorities)
• Service providers who assist with our operations (under strict data protection agreements)

We do not sell your personal data to third parties or share it for third-party marketing purposes without your explicit consent.

6. Lottery-Specific Data

For lottery participation, we are required by law to collect additional information including your date of birth for age verification. This data is processed in accordance with the Gambling Act 2005 and associated regulations. We retain lottery transaction records for a minimum of 3 years as required by gambling regulations. Age verification checks may be conducted through third-party verification services.

7. Cookies

Our website uses cookies to improve your experience and to process lottery entries. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us understand how visitors use our site. Marketing cookies (if used) require your consent. You can manage your cookie preferences through your browser settings or our cookie consent tool.

8. Your Rights

Under the UK GDPR, you have the following rights:

• Access: request a copy of your personal data
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your data (where legally permitted)
• Restriction: request limitation of processing
• Portability: receive your data in a portable format
• Objection: object to processing based on legitimate interests
• Withdraw consent: withdraw consent for marketing at any time

To exercise any of these rights, please contact us at info@igotshoes.co.uk. We will respond within one month. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ico.org.uk).

9. Contact Us

For any questions about this privacy policy or how we handle your data, please contact us: